Shipping Policy
Thank you for shopping with Ritulio. Weโre committed to delivering your order quickly, safely, and reliably.
๐ฆ Order Processing
-
All orders are processed within 1โ3 business days.
-
Orders placed on weekends or public holidays will be processed the next business day.
๐ฆ๐ช Shipping Within UAE
-
Standard Delivery: 2โ4 business days
-
Shipping Fee: Calculated at checkout (Free shipping may apply on eligible orders)
๐ International Shipping
We also ship to select countries outside the UAE.
-
Delivery Time: 7โ15 business days (varies by country)
-
Shipping Fee: Calculated at checkout
Note: Customs duties or import taxes (if applicable) are the responsibility of the buyer.
๐ฌ Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real-time.
โ ๏ธ Delays
While we do our best to meet delivery estimates, delays may occur due to:
-
Customs clearance (for international orders)
-
High order volumes
-
Unforeseen courier issues
We appreciate your patience and understanding.
๐ ๏ธ Wrong or Damaged Items
If you receive the wrong item or something arrives damaged, please contact us within 48 hours with clear photos. Weโll arrange a replacement or refund.
๐ฉ Questions?
For any shipping-related inquiries, contact us at:
๐ง Email: support@ritulio.com
We're here to help!